after a delayed flight outside of Detroit simply because there wasn’t a working PA procedure( which we were informed was FAA necessary). We reloaded on exactly the same plane and flew to Dallas in excess of two several hours later. ( the flight attendants needed to wander the ailes to talk). our flight was to depart at 600am. we last but not least still left at 1145am. On arriving in Dallas we ended up rushed to our upcoming gate for Denver. On arriving in Denver late afternoon, we experienced no luggage. We were being instructed It might be on one of many future three flights from Dallas.
I used to be lucky adequate to be on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse and i ended up seated separately…we had a Loss of life inside the household and ended up gonna nyc to get a funeral…….
I'm astonished at The dearth of customer service at American Airlines. I was a flight attendant for 30 a long time and took terrific delight within the coaching I received from American. Over a modern vacation I watched a passenger and agent argue about which just one was ruder. There isn't any evident enforcement of grooming rules anywhere in the organization.
My other dilemma would be that the meal vouchers that I've received were not sufficient!!! They only gave me $32, for three meals! That is not more than enough to consume a meal anyplace in LA, or anywhere from the airport. I'm envisioned to get three foods out of $32 in this article on the lodge? Not possible!!!
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my flight 5151 away from savannah to charlotte 405pm was delayed for 4 one/two several hours that has a flat tire no tire for the savannah airport to fix it so we had to anticipate the next battle from charlotte to provide the tire to us and after that we had to wait yet again for one more flight to deliver the Device to fix the tire . we have been told to help make our on reservation For brand spanking new tickets and but whenever we referred to as in there was no information of the delay my frustration stage is overwhelmed, laura a AA personnel made an effort to help and got extremely irritation for the reason that she had a tough time setting me and my household collectively I had been told to have a seat and he or she would test afterwards immediately after helping other buyer at that point I felt like I didn't make a difference after sensation that I wasn't significant I request 2 food ticket so we could consume for the reason that if flight was not delayed I would've be house for evening meal at 7pm in Cleveland ohio I have not taken this airline ahead of please help it become proper and substitute two round trip ticket
The person must enter at the very least 1 digit (the process will offer any vital main zeros to fill the sector) inside the reel industry then tab to your body discipline to enter at the very least 1 numeric digit (the method will give any needed leading zeros to fill the sector).
AA lost my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check status. It took three times to obtain my baggage and I needed to travel to Panama Town Aprt to acquire my luggage just after Tallahassee Aprt acquired it and sent it to Atlanta then to Computer by Delta.
Until eventually I had the opportunity to get Tracy Paul over the cellphone I could realize her and he or she was incredibly perfectly
First off, huge thanks and shout out to your Cust Svc rep Laura. She is rather pleasant and was equipped to deal with my problem immediately. You should sense incredibly lucky to obtain her being an personnel.
LIES. American Airways has lied to me consistently. My bag did not get there within the airport. I used to be expecting an extended time period in the carousel and no luggage came out for my flight. Nor did anyone within the baggage Business office that experienced a transparent check out in the carousel occur out to say absolutely nothing would be coming. I checked with the Business office plus they then reported there was visit the website NO REASON why my suitcase shouldn’t have arrived. They have been to ship my suitcase to me at my hotel. At 2:24 PM I gained a cellphone connect with from a recorded concept stating my bag was picked up and would be shipped inside of six several hours. LIE. I known as the delayed baggage number and was instructed it had been picked up at three PM and could be shipped in six several hours. LIE. I checked on the internet this evening and it claimed it had been picked up at three PM and can be sent in six hrs. LIE.
I enjoy you might be experiencing a merger and a few staff members may be under thrilled, but this attitude shouldn't be evident to the shoppers who are just calling to receive some help.